Never Miss Another Service Call.
RelayAgent is a 24/7 AI receptionist for home service businesses. It answers incoming calls, captures job details, identifies urgency, and helps your team follow up faster so missed calls do not turn into lost revenue.
Answer Every Call
RelayAgent answers customer calls 24/7, including after hours and during busy dispatch windows.
Capture Job Details
It collects the customer name, phone number, address, issue summary, urgency, and preferred arrival window.
Flag Urgent Work
Emergency and urgent issues are identified quickly so your team can prioritize the right calls.
Help Recover Revenue
Abandoned, rejected, or lost calls are flagged so your team can follow up before the opportunity disappears.
Why RelayAgent
A call intake and revenue recovery layer for home service teams.
RelayAgent is not a full field-service management system. It sits at the front of your business and makes sure incoming calls turn into usable leads instead of voicemails, missed opportunities, or messy notes.
For Owners & Dispatchers
Capture more calls. Recover more revenue.
- • Stop missing calls after hours
- • Reduce front-desk and dispatch workload
- • Give dispatchers cleaner lead details
- • Surface urgent calls faster
- • Keep all opportunities visible in one dashboard
- • Recover leads lost to price objections or slow follow-up
Common Pain Points
Built for the problems small teams deal with every day.
- • Missed calls during evenings and weekends
- • Customers hanging up before leaving a voicemail
- • Incomplete information slowing dispatch
- • Emergency calls getting buried
- • Manual follow-up falling through the cracks
- • Revenue lost because no one could answer in time
Product
Everything your team needs to turn calls into usable leads.
RelayAgent answers customer calls through an AI voice assistant, asks intake questions naturally, captures key details, and gives your team a clean workflow for review, dispatch, and follow-up.
AI Receptionist
Answers incoming calls through a Vapi AI voice assistant and collects structured intake details.
- • Answers calls 24/7
- • Asks intake questions naturally
- • Captures name, phone, address, and issue summary
- • Identifies urgent or emergency issues
Lead Inbox
Stores every captured call so dispatchers can quickly review what happened and what needs follow-up.
- • Booked calls saved as leads
- • Customer details stored in one place
- • Issue summary and urgency visible
- • Cleaner handoff for the dispatcher
Revenue Recovery
Makes lost opportunities visible so your team can follow up and try to win the call back.
- • Flags abandoned, rejected, or lost calls
- • Recovery SMS sent after a configurable delay
- • Tracks price objections and missed opportunities
- • Helps recover revenue that would otherwise be lost
Dispatch Alerts & Settings
Keeps your team informed and lets you tailor the system to your business.
- • Dispatcher SMS when a lead is booked
- • Emergency or dispatch fees based on company settings
- • Customize business hours, service area, and templates
- • Dashboard, recovery view, and settings page included
Built For
Home service businesses where missed calls mean lost revenue.
RelayAgent is built for service businesses that need fast intake, clear lead details, and better visibility into every call opportunity.
Simple Description
RelayAgent is a 24/7 AI call intake system for home service companies.
It answers customer calls, qualifies the issue, captures the details your dispatcher needs, logs booked leads, and follows up with customers who do not convert the first time.
When customers call after hours, during busy dispatch windows, or while your team is on the road, RelayAgent helps make sure nothing slips through the cracks.
Ready to Launch
Turn missed calls into booked leads.
Give your team a 24/7 AI receptionist that answers faster, captures better details, and helps protect every revenue opportunity.