Stop letting missed calls turn into missed jobs.
Workings answers every call — after hours, mid-job, or while you're on the other line — captures the lead, triages the emergency, and texts your team. Hear it answer your phone right now.
While you're under a sink…
24/7
Answers when you're closed, busy, or in the field.
<1 min
Speed-to-lead — caught before they dial the next shop.
0
Forgotten calls — every lead stays visible for follow-up.
The Workings edge
Not a chatbot. A trained intake operator.
Answers naturally
Greets callers, asks follow-ups, and keeps the intake moving.
Qualifies the job
Captures what happened, where it is and how urgent.
Tiers urgency
Sorts every call so emergencies reach the team first.
Escalates to humans
Alerts the owner or dispatcher when a person needs to step in.
Built for home services operators
Better intake, safer triage, stronger recovery.
Safety-first triage
Emergencies get handled like emergencies.
Gas leaks, active flooding, and no-heat calls are flagged instantly and escalated with your company-approved safety guidance.
Revenue recovery
No-go calls do not disappear.
Hang-ups, pricing rejections, and incomplete bookings are saved with a reason and queued for follow-up.
Preparation notes
The lead tells your team what to bring.
Fixture type, brand, issue keywords, and access notes are captured during intake and attached to every lead.
Owner insights
You see where calls are being lost.
Price objections, delayed arrival, no technician available — every lost-call reason is tracked and reportable.
Value alignment
Built for everyone in the chain.
Owners, customers, technicians, and dispatchers all get something concrete.
For the business owner
Lower overhead, fewer wasted trips, and full visibility into why jobs are lost.
For the customer
The first company to answer and give a concrete arrival window wins the job.
For the technician
Fixture details, access notes, and prep needs captured before arrival.
For the dispatcher
Clean leads with priority tier and job summary already filled in.
Built for the trades
Ready to launch
A phone system that sells while you work.
Answers calls, captures jobs, flags risk, escalates when needed, and reports on what's being lost. Hear it on your own phone in 30 seconds.